Friendly Service

1. Introduction

  Vision Resource Multimedia ACN 139 306 068 respects and upholds your rights to privacy protection under the National
  Privacy Principles contained in the Privacy Act 1988. The National Privacy Principles apply to us from their introduction on
  24th May 2009. This policy describes how we manage any personal information we have about you.
 
  2. What personal information about me does Vision Resource Multimedia hold?

  Vision Resource Multimedia may hold the following information about you:
  * Name, street, telephone number(s);
  * Date of birth;
  * Email address;
  * Occupation;
  * Transaction details associated with your purchases from us;
  * Any additional information provided by you to us assocated businesses;
  * Information you provided to us through customer surveys.

  As soon as practicable Vision Resource Multimedia deletes, destroys or de-identifies, personal information due to redundancy.

  3. What does Vision Resource Multimedia do with my personal information?

  We use personal information about you:

  * To assist Vision Resource Multimedia in providing goods and services to you;
  * To assist with any calls you make to us;
  * To communicate promotional offers and special events;
  * For our internal administrative, marketing, planning, product development and research requirements;
  * Other purposes include - to provide or organise supplier arrangements, group insurance, credit management, national account
  arrangements.

  Vision Resource Multimedia will not disclose personal information about you to any person except on a confidential basis to agents
  that we use in the ordinary operation of our business, such as for data processing, printing, graphic design, typesetting and or
  mailing. At any time you may opt out of receiving any communications from us (other than as required for the operation
  of our business, eg regarding payment of your account).

 4. Openness

  You may request access to personal information we hold about you by writing to "The Privacy Manager" at the address below.
  You do not have to provide a reason for requesting access. Where we hold information that you are entitled to access, we will
  endeavour to provide you with a suitable range of choices as to how you access it (eg emailing or mailing it to you). If you believe
  that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. We will
  consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a
  note to the personal information stating that you disagree with it. Any questions about this policy, or any complaint regarding
  treatment of your privacy by Vision Resource Multimedia, should also be made in writing to the address below. Our contact details
  are as follows:

  The Privacy Manager
  Vision Resource Multimedia
  Success LPO
  PO Box 3887
  Success WA 6964

  Or via email
  Email: sales@visionresourcemultimedia.com.au
 
  5. Miscellaneous

  This policy represents our policy as at 24th May 2009
  We may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding
  on Vision Resource Multimedia in any way. From time to time we may regard it as necessary or desirable to act outside the policy.
  Vision Resource Multimedia may do so, subject only to any other applicable contractual rights and any statutory rights you have
  under the Privacy Act or other applicable legislation

   Definitions-
  "We", "Us", "Our", "Vision", "Vision Resource Multimedia" refers to and represents Vision Resource Multimedia, ACN 139 306 068.